FAQ

General Information

Thank you for shopping in the Dover Fueling Solutions corporate merchandising E-Store. All products are provided by Streamline Corporate.

Streamline Corporate, Queen Anne Dr, Newbridge EH28 8LH

Streamline Corporate Account Manager: Daniel White

Email: dwhite@streamlinecorporate.com

Tel: +44 (0)131 333 2222.

 

Frequently Asked Questions 

What payment methods are available?

All major credit cards (Visa, Master Card, American Express) are accepted and securely processed using e-commerce secured by Secure Sockets Layer (SSL) technology.

 

How and when will I receive my purchase?

All in-stock items will be shipped within 48 hours. Shipping times of non-stock items will vary. For express shipping or special delivery requirements, please email Anya Paterson, akpaterson@streamlinecorporate, or call +44 (0)131 333 2222.

 

Will I receive confirmation of my online order?

Yes, you will receive an email verification of your order.

 

Where can I add special instructions to my order?

For shipping enquiries and special delivery instructions, please contact the Streamline Corporate Account Representative: Anya Paterson, akpaterson@streamlinecorporate

 

What is your return policy?

This policy is offered in addition to your statutory rights.

All sales are final unless a stock item is found defective.

Returns will only be accepted for faulty items. Faulty items must be returned to Streamline Corporate within 28 days of delivery. 

All returned items will be inspected by Streamline Corporate. If any items are deemed non-returnable, we will be in contact with you via phone and/or email.

It is your responsibility to pay any delivery charges, duties and taxes incurred to return your item(s).

For all returns, the original cost of delivery will not be refunded.

For returns enquiries or to organise the return of an item(s) please contact the Streamline Corporate Account Representative: Anya Paterson, akpaterson@streamlinecorporate.

Returns shipping address:

FAO: Anya Paterson

Streamline Corporate, Queen Anne Drive, Newbridge, Edinburgh EH28 8LH, United Kingdom